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Pallet
02-05-2015, 07:55 PM
For some reason Tapatalk quit working on my phone. When I go to run the app, I get an error message reading "Tapatalk plug-in file 'product-tapatalk.xml' was not installed or updated. This may affect some features from working correctly in this forum. Please inform the forum admin to complete/fix the Tapatalk installation."

Is anyone else seeing this error? I deleted and reinstalled the app, but that didn't help. Any advice?

primal23
02-07-2015, 09:35 AM
I'm having the same issue.

palmerda
02-07-2015, 05:26 PM
I am having the same problem as well. I wonder if this is Tapatalk's issue or Guboards?

kitzbuel
02-08-2015, 06:55 PM
Apparently the SR admin staff are looking at some security updates. I don't know the exact details, but they are aware of the issue.

Pallet
02-10-2015, 05:03 PM
Thanks for the update, Kitz. I'll keep trying the app then and hope it works.

kitzbuel
03-11-2015, 08:20 AM
All. The staff have turned Tapatalk back on. A thank you to them for keeping the site clean and operational.

primal23
03-11-2015, 04:53 PM
Don't get the error anymore but now it just has a blank screen.

kitzbuel
03-12-2015, 09:14 AM
Don't get the error anymore but now it just has a blank screen.

It works fine on my android. I have not tried my iPad yet.

primal23
03-12-2015, 05:18 PM
Tried both with iphone and iPad now getting plugin not installed error

UberZagFan
03-14-2015, 03:02 PM
Tried both with iphone and iPad now getting plugin not installed error

Here is the error on Uber's android:

"Tapatalk Plugin is not activated in your forum"

kitzbuel
03-18-2015, 04:01 AM
Here is the error on Uber's android:

"Tapatalk Plugin is not activated in your forum"

I just got that yesterday as well.